Privacy & Cookie Policy

We are Tangible Stationery Co. Ltd, we are committed to protecting our customers privacy, this policy gives the details of how we do this.

This privacy policy sets out how we use and protect any information that you give us when you use this website. The terms ‘our’, ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • we DO NOT collect and store any credit/debit card details or information. We use Stripe & PayPal as our payment partners.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Let us delivery your order
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • We will only store your data for as long as is necessary and only for the purposes it was collected for.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Tangible Stationery Co. Ltd take all reasonable action to keep the details of your order and payment secure. Unless we are negligent, we are not liable for any unauthorised use of information supplied by you.

How we use cookies

Our site is www.tangiblestationery.com

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosure to third parties

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Any third parties that have access to your data will be subject to comply with our privacy policy. This includes, but isn’t limited to, our IT Service Provider, Marketing Partners and Delivery Partners.

We are constantly looking at ways to improve our service to you so we work with a Market Research Partner. They act as a data-processor on our behalf to gather feedback and let us understand our customers better. We will actively seek your feedback, based on your transaction history, and invite you to review our products and service.

Our third party Market Research Partner will not remarket to you unless you give your prior consent.

Data used for marketing purposes

Where consent is given, Tangible Stationery Co. Ltd will use your data for marketing purposes, this communication will be appropriate and relevant to you.

You can opt out of receiving these communications at any time by selecting the unsubscribe link within any of our campaigns.

Alternative, let us know you want to opt out by sending us an email to

Controlling your personal information

Tangible Stationery Co. Ltd will take all reasonable steps to keep your information accurate and up to date.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to us at or Tangible Stationery Co. Ltd, 505 Great Western Road, Glasgow. G12 8HN

If you have any questions or queries with our privacy policy please get in touch. If you feel your information has not been handled with enough care, you have the right to raise a complaint with the Information Commissioners Office (ICO) at 0303 123 1113 or at http://ico.org.uk/concerns

UPDATED MAY 2018