Trade Customer Terms & Conditions


All our products are sold subject to the following term and conditions:


Product price shall be as per our quoted price (except in the case of an obvious error).

We reserve the right to change and/or amend or product pricing at any time, however changes will not affect orders that we have already accepted via order confirmation.

Customers intending to trade via third party websites must get prior authorisation from Tangible Stationery Co. Ltd. Failure to do so may result in termination of contract.

Tangible Stationery Co. Ltd do not operate a sale or return policy.

We may cancel any order by notice to the customer, and will not be done unreasonably.

We will aim to meet all agreed delivery dates.

Tangible Stationery Co. Ltd will only arrange timed deliveries after prior agreement with the customer, all associated additional costs will be met by the customer.


Payment is required Pro- forma for the first order or until satisfactory credit references have been completed.

Once an account application has been approved, payment terms are strictly 30 days from date of invoice.

All prices quoted are inclusive of VAT, unless you are an non -EU customer when VAT will be deducted.

Minimum order for carriage free, is £150 net of VAT.

Carriage will be charged at £5 for orders under £150 net of VAT.


All orders must be paid for Pro-forma

European invoices will be zero rated for VAT only where a VAT registration number has been provided.

All countries will be charged carriage- price dependent on volume and country.


Any claims for damage or shortage, or any queries on an invoice must be made to Tangible Stationery Co. Ltd in writing within 5 working days of receipt of stock to 505 Great Western Rd Glasgow G12 8HN.


Should be made by bank transfer as per the details on our invoice. Other payment options are only available by prior discussion with Tangible Stationery Co. Ltd, in advance.

Title to products does not pass until paid for in full.